The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Eats!
“With a plethora of nearby restaurants, we enjoyed a variety of cuisines just steps away from the hotel.” view full review
Comfortable Rooms
“The room was clean and cozy, providing a relaxing atmosphere after a long day out.” view full review
Need for a Fridge
“It would have been great to have a small fridge in the room for storing snacks and drinks during our stay.” view full review
Clean Toilets
“The bathroom was generally well maintained, making our stay pleasant, though the presence of a small cockroach was noted.” view full review
General
Non-smoking rooms
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Barber shop
Vending machines
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Housekeeping
Shops/Commercial services
Business
Meeting/ Banquet facilities
Fax/Photocopying
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Room features
Free Wi-Fi in rooms
Air conditioning
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
11 Butterworth Business City Centre, 248,
Butterworth,
Malaysia,
12300,
Penang
Map view
11 Butterworth Business City Centre, 248,
Butterworth,
Malaysia,
12300,
Penang
City landmarks
Lot 894 & 896 Jalan Raja Uda
Tow Boo Kong Temple Butterworth
690 m
1 Lorong Bagan Luar 1
Butterworth Art Walk
1.8
km
Mosque
Masjid Jamek Jalan Telaga Air
650 m
Masjid Jamek Telaga Air
660 m
Market
Taman Bagan Public Market
690 m
Guan Yin Temple
690 m
7
Sree Maha Mariamman Devasthanam Temple
1.3
km
Hock Teik Soo
870 m
Mosque
Masjid Jamek Kubang Buaya
870 m
Mosque
Masjid Abdul Kadir
980 m
Queen Street and Penang Street
Little India
4.7
km
Sri Sithi Vinayagar
1.2
km
Market
Bagan Luar Market
1.3
km
Jeti Lama Public Market
1.3
km
12300 Butterworth
Pantai Lingkaran Luar Butterworth
1.3
km
29 Church Street
Pinang Peranakan Mansion
4.5
km
Park
Padang Kota Lama
4.4
km
Hong San Than
1.5
km
Market
Pasar Awam Sri Bandar
1.5
km
Tanah Perkuburan Islam Bagan Jermal
1.6
km
Anchor
1.7
km
Church
Hope Assembly
1.7
km
Mosque
Surau Al-Ikhwan Mak Mandin 1
1.8
km
Park
Penang Bird Park
2.8
km
Jalan Tun Syed Sheh Barakbah
Fort Cornwallis
4.2
km
Mui Lan Heong
1.8
km
Mosque
Masjid Bagan Jermal
1.9
km
29
Simpah Kuan Im Teng Temple
2.2
km
Church
St Mark's Church
1.9
km
Penang Harbour
7.2
km
Nearby
Lot 894 & 896 Jalan Raja Uda
Tow Boo Kong Temple Butterworth
510 m
Restaurants
Pentagon 5 Studio
10 m
No.12
The Library
380 m
Restaurant
Marlons Co
520 m
51 Jalan Raja Uda Pulau Pinang
Nd Nasi Dalca Nasi Kandar
660 m
Jalan Telekom
Cafe
570 m
6 Jalan Raja Uda
Artichoke Cafe
490 m
9 Jalan Raja Uda ,Pusat Perniagaan Raja Uda ShopLot
Nasi Kandar Restaurant Salam
660 m
85 Jalan Raja Uda
Weng Sang Restaurant
550 m
6 Jalan Bagan Off Heng Choon Thian
The Beer Factory
640 m
Jalan Raja Uda 26 & 27
Apollo Market
640 m
Jalan Raja Uda
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Great location
Variety of food options
Unclean rooms
Unfriendly service
6.8/10
Nice
Rooms
6.8
Location
9.1
Service
6.4
Dining
5.3
Guest reviews
6.8/10
based on 11 reviews
7.3
7.3/10 based on 695 reviews
Sarah
United States,
August
2024
7.0/10
I had a reasonable stay at this hotel located in a strategic position, near plenty of restaurants and shops. The rooms are spacious and clean, which I appreciated. I found the staff to be very friendly and accommodating. However, there were some maintenance issues that affected my overall experience, and I noticed that housekeeping took longer than expected.
Rooms
7.0
The rooms were spacious and clean, but I had to request maintenance several times.
Service
6.0
Overall, the staff was quite friendly, but the service could be improved; housekeeping took longer than I'd hoped.
Location
9.0
The location is great, right in the center of a commercial area with easy access to food and amenities.
Dining
Facilities
6.0
Facilities were decent, but I noticed some areas were under maintenance and needed attention.
Marvin
United States,
May
2024
5.2/10
I had a mixed experience at the hotel. While the location was fantastic with a variety of food options nearby, the rooms left much to be desired in terms of cleanliness. The service was not very friendly, which put a damper on my stay. It was a bit pricey for what I got, especially since breakfast wasn't included.
Rooms
5.0
Unfortunately, the rooms were quite dusty with spider webs and hair on the floor. The bed sheets weren't in great condition either, but still fixed on the bed. I felt the price of RM148 per night was not justified for the quality.
Service
5.0
I encountered less than friendly service. The staff seemed annoyed with me and didn't handle my inquiries well, which made my experience feel unwelcome.
Location
9.0
The location is very strategic, right in the city with plenty of food choices around. It was convenient for exploring the area and getting to various points of interest.
Dining
5.0
Unfortunately, dining options were not included in my stay, and I had to go out for meals. The food I found nearby was decent, but it would have been nice to have some included options.
Facilities
5.0
I didn’t get to explore the facilities much, so I can’t comment too positively or negatively on this aspect.
Great location
Unclean rooms
Ben
United States,
May
2024
6.8/10
My stay at the hotel was quite mixed. On one hand, it had a great location that was ideal for exploring the nightlife in Butterworth, and the staff was friendly and helpful. On the downside, the rooms were pretty noisy, which really impacted my sleep, and the dining options could use some improvement. Overall, it's decent for the price but not without its quirks.
Rooms
5.0
The rooms were quite noisy, making it hard to catch any sleep. They did have air conditioning and a ceiling fan, which was a plus.
Service
7.0
The staff was friendly and responsive to my requests, especially when I asked for a room with a window. However, there were moments where it felt like they were overwhelmed.
Location
9.0
The hotel location was very strategic for nightlife and exploring Butterworth, with many shops and entertainment options nearby.
Dining
6.0
The dining experience was somewhat limited, which was disappointing. While breakfast was included, the variety could definitely use a boost.
Facilities
7.0
The facilities were standard, with some amenities available but nothing particularly luxurious.
Mark
United States,
May
2024
7.8/10
I had a mixed experience at this hotel. On the positive side, the location is fantastic, right in the center of food options, and the rooms are quite spacious and clean. However, the service could use some improvement, as I was woken up early for a checkout reminder, which wasn’t very pleasant. Overall, it's a reasonable choice if you're looking for a great food scene nearby.
Rooms
8.0
The deluxe room was large and clean, with a nice bath tub for relaxation.
Service
6.0
The service was a bit hit-or-miss; although the housekeeping was friendly, I was disturbed in the morning about check out, which was not ideal.
Location
10.0
The hotel’s location is perfect for food lovers, situated near many restaurants and shops.
Dining
Facilities
7.0
The hotel had decent facilities, but the car park being open to the public was a bit concerning.
Robert
United States,
May
2024
8.6/10
The hotel has a great location in the heart of Ipoh, making it easy to explore nearby restaurants and shops. I found the rooms surprisingly spacious, but the air conditioning could use improvement. The staff was friendly and helpful throughout my stay, which added to the overall positive experience. However, a hair dryer would have been a nice touch, and charging multiple devices at once was a bit challenging.
Rooms
7.0
The rooms were surprisingly big and spacious, which I appreciated. However, there was no hair dryer provided, and the air conditioning wasn't sufficient to keep the room cool, though I did notice a ceiling fan to help.
Service
9.0
The staff at the hotel were very friendly and professional, always willing to help. I appreciated the courtesy call I received in the morning as a reminder about checkout time.
Location
10.0
The location was excellent, right in the heart of Ipoh with plenty of shops and restaurants around. It was perfect for a short-term stay.
Dining
Facilities
Charles
United States,
May
2024
7.2/10
The hotel was in a great spot with many restaurants nearby and a clean, spacious room. The staff was quite friendly and attentive, but the service had some hiccups, especially regarding the temperature of the room. While I appreciated the location and the value for money, the dining options were limited, and breakfast wasn't included. Overall, it was a decent stay with some room for improvement.
Rooms
8.0
The room I stayed in was rather big and very clean, which made for a comfortable stay.
Service
6.0
While the staff was generally polite, there were issues with the room's temperature that weren't resolved despite reporting them.
Location
10.0
The location was amazing, with so many restaurants in the area and convenient access to shops.
Dining
5.0
Unfortunately, breakfast wasn't included, and I had to go out from the hotel to find options.
Facilities
7.0
The hotel had decent facilities, but nothing that stood out particularly as exceptional.
Rob
United States,
May
2024
7.2/10
I had a pleasant stay at the hotel with a great location near many food options and a friendly atmosphere. The rooms, while clean, were a bit dim even with all the lights on. The service from the staff was cheerful and welcoming. However, it felt slightly off from the central area of Butterworth, which is something to consider. Overall, it provided decent value for money, but the price could reflect better facilities.
Rooms
7.0
The room I stayed in was clean but a bit too dimly lit for my taste, even with all the lights on.
Service
9.0
The staff was kind and had great smiles, making my experience much more enjoyable.
Location
8.0
The hotel is excellently located with many food shops nearby, although it’s somewhat away from the central area.
Dining
6.0
Dining options were decent, but I felt that breakfast could have offered a bit more variety.
Facilities
6.0
The facilities were basic, and I believe some upgrades could enhance the overall experience.
Fred
United States,
April
2024
6.8/10
I had a pleasant stay at this hotel with clean rooms and friendly staff. The location was fantastic, surrounded by plenty of restaurants and shops. However, the air conditioning in the room wasn't the best, and the service could be improved a bit with communication. Overall, it's a decent place to stay if you're looking for comfort and value for money.
Rooms
7.0
The room I stayed in was spacious and mostly clean, but I found the air conditioning to be quite poor.
Service
7.0
The staff was generally polite and friendly, but I was not a fan of the early morning checkout calls.
Location
9.0
The location is excellent, with a lot of amenities, eateries, and entertainment options all around.
Dining
5.0
Breakfast was not included with my stay, which was a downside for me.
Facilities
6.0
The hotel had good facilities, but there could be more attention to cleaning in the common areas.
Felix
United States,
April
2024
7.0/10
I had a good stay at the hotel, mainly due to the great location right in the nightlife area, surrounded by plenty of restaurants. The room I stayed in was spacious and well-equipped, but I did encounter a few maintenance issues that took a bit to address. The service was friendly overall, but they weren't as responsive as I hoped. The bathroom in my room had a nice bathtub, which was a pleasant surprise. If you're looking for value for money and a lively atmosphere, this place is a decent choice.
Rooms
8.0
I loved my room; it was spacious and had modern wooden flooring. The ensuite bathroom was great, especially with the bathtub.
Service
7.0
The staff were helpful, especially when they changed my room immediately after I reported the AC wasn't working. However, they were a bit slow to respond to my other requests.
Location
9.0
The location was perfect for nightlife, with many restaurants nearby, making it super convenient to explore Butterworth.
Dining
5.0
Dining wasn't ideal here; I had to go out for meals since the hotel didn't offer much in terms of included dining options.
Facilities
6.0
The facilities seemed decent, but I didn't use many of them since I mostly explored the area.
Peter
United States,
March
2024
6.2/10
I recently stayed at this hotel and found it to be very accessible with plenty of parking. The rooms are in good condition, although I had some issues with a leak. While the location is nice, it felt like the service left a lot to be desired. Overall, it's decent value for the money, but improvements are definitely needed in terms of service.
Rooms
7.0
The rooms are in good condition with a nice touch of having a bathtub in the deluxe room. However, I experienced a leaking issue near the window that dampened my experience.
Service
5.0
I found the service to be quite underwhelming. The staff seemed to lack hospitality knowledge and, regrettably, I encountered some rudeness when I sought help for my room issue.
Location
8.0
The hotel is well-situated with a lot of food outlets nearby, making it convenient for dining options. Plus, there's ample parking, which is great.
Dining
Facilities
6.0
While the facilities are adequate, they could benefit from some enhancements to match the overall experience I was hoping to have.
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