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Aroma Hotel, Butterworth

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From42US$ /night
Check-in
26Nov2024Select date
Check-out
27Nov2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

11 Butterworth Business City Centre, 248, Butterworth, Malaysia, 12300

Aroma Hotel is strategically situated in the Butterworth Business Centre, offering easy access to major transportation routes and industrial hubs. This three-star hotel provides a range of amenities appealing to both business and leisure travelers. It is located just 30 kilometers from Penang International Airport and a short distance from attractions like Penang Bird Park. The hotel features modern comforts and a focus on hospitality, making it an ideal choice for visitors to the area.

Location

The hotel is located at the heart of Jalan Raja Uda in Butterworth, making it a prime location for accessing commercial hubs and industrial estates. It is only 10 minutes from the Penang Bridge and near key transportation points like Penang Sentral. With the nearby Penang Harbour and Butterfly Jetty just 1.5 km and 4 km away respectively, guests enjoy convenient travel options for exploring the region.

Rooms

Aroma Hotel offers a total of 248 air-conditioned rooms, designed for comfort and convenience. Each room is equipped with a flat-screen TV and a private bathroom, ensuring essential amenities are readily available. Selected rooms include hot tub bathtubs and views of the city through decorative glass windows. Guests will also find wooden flooring and a kettle in their rooms, along with complimentary Wi-Fi access.

Eat & Drink

The hotel features various dining options, including restaurants serving both Asian and international cuisine. Guests can unwind at the sophisticated cocktail bar or enjoy family karaoke at the bistro. Additionally, coffee and snacks are available at an on-site café, catering to diverse tastes and preferences. These dining facilities are designed to enhance the overall experience of guests during their stay.

Leisure & Business

Aroma Hotel is equipped with leisure and entertainment amenities, including an outdoor entertainment area. The conference space can accommodate up to 300 guests for theater-style meetings or 200 for banquet settings, making it suitable for events and business gatherings. Amenities such as a 24-hour front desk, luggage storage, and laundry services further support both leisure and business travelers.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premier Deluxe Twin Room
Max:
2 persons
22 m² 
Bed options:
2 Single beds
City view
Shower
Bathtub
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Deluxe Twin Room
Max:
2 persons
22 m² 
Bed options:
2 Single beds
City view
Shower
Air conditioning
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Deluxe Double Room
Max:
2 persons
22 m² 
Bed options:
1 King-size bed
City view
Shower
Air conditioning
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Getting around

A list of all available modes of transport

City Centre
Butterworth 2.6 km
Airports
Penang International (PEN) 27.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Barber shop
  • Vending machines
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle

Services

  • Housekeeping
  • Shops/Commercial services

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

11 Butterworth Business City Centre, 248, Butterworth, Malaysia, 12300
Map view
11 Butterworth Business City Centre, 248, Butterworth, Malaysia, 12300
Nearby
Lot 894 & 896 Jalan Raja Uda
Tow Boo Kong Temple Butterworth
510 m
Restaurants
Pentagon 5 Studio
10 m
No.12
The Library
380 m
Restaurant
Marlons Co
520 m
51 Jalan Raja Uda Pulau Pinang
Nd Nasi Dalca Nasi Kandar
660 m
Jalan Telekom
Cafe
570 m
6 Jalan Raja Uda
Artichoke Cafe
490 m
9 Jalan Raja Uda ,Pusat Perniagaan Raja Uda ShopLot
Nasi Kandar Restaurant Salam
660 m
85 Jalan Raja Uda
Weng Sang Restaurant
550 m
6 Jalan Bagan Off Heng Choon Thian
The Beer Factory
640 m
Jalan Raja Uda 26 & 27
Apollo Market
640 m
Jalan Raja Uda

Reviews and Ratings

Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Great location
Variety of food options
Unclean rooms
Unfriendly service
6.8/10
Nice
Rooms
6.8
Location
9.1
Service
6.4
Dining
5.3
Guest reviews
6.8/10
based on 10 reviews
7.1
7.1/10based on 750 reviews
Sarah
United States, August  2024
7.0/10

I had a reasonable stay at this hotel located in a strategic position, near plenty of restaurants and shops. The rooms are spacious and clean, which I appreciated. I found the staff to be very friendly and accommodating. However, there were some maintenance issues that affected my overall experience, and I noticed that housekeeping took longer than expected.

Rooms
7.0
The rooms were spacious and clean, but I had to request maintenance several times.
Service
6.0
Overall, the staff was quite friendly, but the service could be improved; housekeeping took longer than I'd hoped.
Location
9.0
The location is great, right in the center of a commercial area with easy access to food and amenities.
Dining
Facilities
6.0
Facilities were decent, but I noticed some areas were under maintenance and needed attention.
Marvin
United States, May  2024
5.2/10

I had a mixed experience at the hotel. While the location was fantastic with a variety of food options nearby, the rooms left much to be desired in terms of cleanliness. The service was not very friendly, which put a damper on my stay. It was a bit pricey for what I got, especially since breakfast wasn't included.

Rooms
5.0
Unfortunately, the rooms were quite dusty with spider webs and hair on the floor. The bed sheets weren't in great condition either, but still fixed on the bed. I felt the price of RM148 per night was not justified for the quality.
Service
5.0
I encountered less than friendly service. The staff seemed annoyed with me and didn't handle my inquiries well, which made my experience feel unwelcome.
Location
9.0
The location is very strategic, right in the city with plenty of food choices around. It was convenient for exploring the area and getting to various points of interest.
Dining
5.0
Unfortunately, dining options were not included in my stay, and I had to go out for meals. The food I found nearby was decent, but it would have been nice to have some included options.
Facilities
5.0
I didn’t get to explore the facilities much, so I can’t comment too positively or negatively on this aspect.
Great location
Unclean rooms
Ben
United States, May  2024
6.8/10

My stay at the hotel was quite mixed. On one hand, it had a great location that was ideal for exploring the nightlife in Butterworth, and the staff was friendly and helpful. On the downside, the rooms were pretty noisy, which really impacted my sleep, and the dining options could use some improvement. Overall, it's decent for the price but not without its quirks.

Rooms
5.0
The rooms were quite noisy, making it hard to catch any sleep. They did have air conditioning and a ceiling fan, which was a plus.
Service
7.0
The staff was friendly and responsive to my requests, especially when I asked for a room with a window. However, there were moments where it felt like they were overwhelmed.
Location
9.0
The hotel location was very strategic for nightlife and exploring Butterworth, with many shops and entertainment options nearby.
Dining
6.0
The dining experience was somewhat limited, which was disappointing. While breakfast was included, the variety could definitely use a boost.
Facilities
7.0
The facilities were standard, with some amenities available but nothing particularly luxurious.
Mark
United States, May  2024
7.8/10

I had a mixed experience at this hotel. On the positive side, the location is fantastic, right in the center of food options, and the rooms are quite spacious and clean. However, the service could use some improvement, as I was woken up early for a checkout reminder, which wasn’t very pleasant. Overall, it's a reasonable choice if you're looking for a great food scene nearby.

Rooms
8.0
The deluxe room was large and clean, with a nice bath tub for relaxation.
Service
6.0
The service was a bit hit-or-miss; although the housekeeping was friendly, I was disturbed in the morning about check out, which was not ideal.
Location
10.0
The hotel’s location is perfect for food lovers, situated near many restaurants and shops.
Dining
Facilities
7.0
The hotel had decent facilities, but the car park being open to the public was a bit concerning.
Robert
United States, May  2024
8.6/10

The hotel has a great location in the heart of Ipoh, making it easy to explore nearby restaurants and shops. I found the rooms surprisingly spacious, but the air conditioning could use improvement. The staff was friendly and helpful throughout my stay, which added to the overall positive experience. However, a hair dryer would have been a nice touch, and charging multiple devices at once was a bit challenging.

Rooms
7.0
The rooms were surprisingly big and spacious, which I appreciated. However, there was no hair dryer provided, and the air conditioning wasn't sufficient to keep the room cool, though I did notice a ceiling fan to help.
Service
9.0
The staff at the hotel were very friendly and professional, always willing to help. I appreciated the courtesy call I received in the morning as a reminder about checkout time.
Location
10.0
The location was excellent, right in the heart of Ipoh with plenty of shops and restaurants around. It was perfect for a short-term stay.
Dining
Facilities
Charles
United States, May  2024
7.2/10

The hotel was in a great spot with many restaurants nearby and a clean, spacious room. The staff was quite friendly and attentive, but the service had some hiccups, especially regarding the temperature of the room. While I appreciated the location and the value for money, the dining options were limited, and breakfast wasn't included. Overall, it was a decent stay with some room for improvement.

Rooms
8.0
The room I stayed in was rather big and very clean, which made for a comfortable stay.
Service
6.0
While the staff was generally polite, there were issues with the room's temperature that weren't resolved despite reporting them.
Location
10.0
The location was amazing, with so many restaurants in the area and convenient access to shops.
Dining
5.0
Unfortunately, breakfast wasn't included, and I had to go out from the hotel to find options.
Facilities
7.0
The hotel had decent facilities, but nothing that stood out particularly as exceptional.
Rob
United States, May  2024
7.2/10

I had a pleasant stay at the hotel with a great location near many food options and a friendly atmosphere. The rooms, while clean, were a bit dim even with all the lights on. The service from the staff was cheerful and welcoming. However, it felt slightly off from the central area of Butterworth, which is something to consider. Overall, it provided decent value for money, but the price could reflect better facilities.

Rooms
7.0
The room I stayed in was clean but a bit too dimly lit for my taste, even with all the lights on.
Service
9.0
The staff was kind and had great smiles, making my experience much more enjoyable.
Location
8.0
The hotel is excellently located with many food shops nearby, although it’s somewhat away from the central area.
Dining
6.0
Dining options were decent, but I felt that breakfast could have offered a bit more variety.
Facilities
6.0
The facilities were basic, and I believe some upgrades could enhance the overall experience.
Fred
United States, April  2024
6.8/10

I had a pleasant stay at this hotel with clean rooms and friendly staff. The location was fantastic, surrounded by plenty of restaurants and shops. However, the air conditioning in the room wasn't the best, and the service could be improved a bit with communication. Overall, it's a decent place to stay if you're looking for comfort and value for money.

Rooms
7.0
The room I stayed in was spacious and mostly clean, but I found the air conditioning to be quite poor.
Service
7.0
The staff was generally polite and friendly, but I was not a fan of the early morning checkout calls.
Location
9.0
The location is excellent, with a lot of amenities, eateries, and entertainment options all around.
Dining
5.0
Breakfast was not included with my stay, which was a downside for me.
Facilities
6.0
The hotel had good facilities, but there could be more attention to cleaning in the common areas.
Felix
United States, April  2024
7.0/10

I had a good stay at the hotel, mainly due to the great location right in the nightlife area, surrounded by plenty of restaurants. The room I stayed in was spacious and well-equipped, but I did encounter a few maintenance issues that took a bit to address. The service was friendly overall, but they weren't as responsive as I hoped. The bathroom in my room had a nice bathtub, which was a pleasant surprise. If you're looking for value for money and a lively atmosphere, this place is a decent choice.

Rooms
8.0
I loved my room; it was spacious and had modern wooden flooring. The ensuite bathroom was great, especially with the bathtub.
Service
7.0
The staff were helpful, especially when they changed my room immediately after I reported the AC wasn't working. However, they were a bit slow to respond to my other requests.
Location
9.0
The location was perfect for nightlife, with many restaurants nearby, making it super convenient to explore Butterworth.
Dining
5.0
Dining wasn't ideal here; I had to go out for meals since the hotel didn't offer much in terms of included dining options.
Facilities
6.0
The facilities seemed decent, but I didn't use many of them since I mostly explored the area.
Peter
United States, March  2024
6.2/10

I recently stayed at this hotel and found it to be very accessible with plenty of parking. The rooms are in good condition, although I had some issues with a leak. While the location is nice, it felt like the service left a lot to be desired. Overall, it's decent value for the money, but improvements are definitely needed in terms of service.

Rooms
7.0
The rooms are in good condition with a nice touch of having a bathtub in the deluxe room. However, I experienced a leaking issue near the window that dampened my experience.
Service
5.0
I found the service to be quite underwhelming. The staff seemed to lack hospitality knowledge and, regrettably, I encountered some rudeness when I sought help for my room issue.
Location
8.0
The hotel is well-situated with a lot of food outlets nearby, making it convenient for dining options. Plus, there's ample parking, which is great.
Dining
Facilities
6.0
While the facilities are adequate, they could benefit from some enhancements to match the overall experience I was hoping to have.
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Rooms and Guests2 Guests, 1 Room